• Submit a return request

Submit a return request

Submit a return request

 

Click the profile icon in the store's menu, or go to the refund policy or a returns page, and then request a return.

 

 

1. Log in to your account:


  a. In the "Email" field, enter your email address, and then click "Continue".


  b. In your email account, open the email sent from our store and copy the six-digit                verification code included in the email.


  c. Go back to the online store, and then enter a six-digit verification code.

 

 


2. Click "Request return" for the order that you want to submit the return for.


3. If your order has more than one item, then select the items that you want to return.


4. Select a return reason and add a note for the store.


5. Click "Request return".

 

 

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Free Shipping on Orders Over $50

Enjoy free standard shipping when you spend $50 or more. No hidden fees — just more value with every order.

Standard Delivery within 2–5 Business Days

We process and ship your order quickly so you can start enjoying your purchase without delay. Most orders arrive within 2 to 5 business days.

Easy 30-day Returns

Changed your mind? No problem. You have 30 days to return your item, no questions asked.

Return Items in Original Condition for a Full Refund

To receive a full refund, simply return your item unused and in its original packaging.

We are committed to providing a smooth and hassle-free shopping experience from start to finish. If you have any questions or need assistance, our customer support team is always ready to help.
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